Please make sure to review our Exchange & Return Policy.

  1. Look Up your order below using your email and order number.
  2. You will then see your order.
  3. Click the Shopping Cart Icon in the "Create Return" column for the Item that you need exchanged or returned.
  4. Fill out the return form for each product for which you need an exchange or return.
  5. We will email you the return shipping label within 1 business day.

- EXCHANGE / RETURN FORM GUIDE -

RETURN TYPES:

  • Exchange - You would like the same product type that you ordered, but you would like a different Size, Image, or a Replacement Product if it was damaged/defective. 
  • Credit - This allows you to use your credit in our store to order different products.
  • Refund - If for some reason you wanted your money back.

CUSTOMER NOTES:

  • Exchange - Please very clearly tell us exactly what you would like instead. 
  • Credit - No Questions Asked!  ..but if you want to tell us, we would love to hear!
  • Refund - Please let us know what could have been better for you.

ATTACH FILE:

  • IF you would like to send a picture of a damaged delivery box, product or screen shot.

ACCEPT TERMS AND CONDITIONS:

  • Please make sure to scroll to the bottom of the page, read the terms and conditions, and click that accept using the checkbox to submit your return.

      ★ Judge.me Reviews

      Let customers speak for us

      162 reviews
      97%
      (157)
      3%
      (5)
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      LaLaLaLove everything!

      Best clothing material, colors are so vibrant, & so comfy! Can't wait to wear them out, thank you!!

      5/5

      Collective Vision Face Shield

      Nice, comfy leggings

      I'm short (5'2) and have athletic legs, so I was a little afraid that a S would be too tight, but turned out it fit right! I love Samuel Farrand's artwork and also got the crop top with this, in S, and it fit right as well. :)
      The only thing that would be better is if there were an inner pocket in the waistband that can fit a credit card and cash, like lululemon or betabrand, etc. make.

      Amazing collective vision dress

      This dress is incredible. It is basically waterproof, has a thick breathable fabric good for hot or cold days, and the image printed on it is so detailed and beautiful. Would 100% buy from vision lab again and I actually already have(:

      Amazing quality and great pattern

      I really love this outfit from vision lab