Help Center

PRODUCT INFO

APPAREL

HOW IS THE APPAREL CREATED?

HOW DO I DETERMINE MY SIZE?

HOW DO I CARE FOR MY NEW GARMENTS?

WHAT IF I ORDER THE WRONG SIZE?

HOW WAS MY GARMENT CREATED FROM A PLASTIC BOTTLE?

WHERE ARE THE TREES PLANTED FOR MY GARMENT PURCHASE?

ART PRINTS

HOW ARE THE PRINTS CREATED?

WILL MY ART ARRIVE READY TO HANG?

HOW DO I CARE FOR MY NEW ART?

ARE CUSTOM SIZES AVAILABLE?

ORDER

PLACING AN ORDER

HOW DO I USE A PROMOTIONAL CODE?

HOW DO I USE A STORE CREDIT?

DO I NEED AN ACCOUNT TO PLACE AN ORDER WITH VISION LAB?

WHAT OPTIONS ARE AVAILABLE FOR PAYMENT?

DOES VISION LAB CHARGE SALES TAX?

HOW DO I CHECK THE STATUS OF MY ORDER?

REVISE AN ORDER

CAN I CHANGE MY ORDER?

CAN I CANCEL MY ORDER?

DOES VISION LAB OFFER PRICE ADJUSTMENTS?

SHIPPING

GENERAL SHIPPING INFO

HOW LONG DOES IT TAKE TO PROCESS MY ORDER?

WHAT SHIPPING OPTIONS ARE AVAILABLE?

HOW DO I RECEIVE FREE SHIPPING?

WHEN WILL MY ORDER ARIVE?

DOES VISION LAB OFFER INTERNATIONAL SHIPPING?

WILL I NEED TO PAY TAXES/DUTIES ON MY INTERNATIONAL ORDER?

DO YOU SHIP TO APO/FPO ADDRESSES OR P.O. BOXES?

IS MY PACKAGE INSURED?

RETURNS / EXCHANGES

EXCHANGES

HOW DO I EXCHANGE MY VISION LAB ITEMS?

RETURNS

HOW DO I RETURN MY VISION LAB ITEMS?

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